Telemedicine
Telemedicine is a virtual consultation with a St. Thomas provider.
Never tried telemedicine before? Don’t sweat it! We can easily coach you through this process after you call to get started.
Video is not required, but it is preferred. Audiovisual, rather than audio-only, allows for a more complete medical evaluation.
Schedule Your Telemedicine Appointment by Calling Below
How Does Telemedicine work at St. Thomas?
On the day of your appointment, you will receive a link via text message that will connect you to the provider’s virtual waiting room. If you can access email on your smartphone, you can request that the link be emailed to you instead. After clicking on the link, please follow the instructions on the screen to be checked in to the waiting room (see pictures below for sample screenshots of the check in process).
To optimize your experience and ensure a good connection, we recommend you:
- Please make sure you are in a quiet room.
- Please use Wi-Fi if possible (although data will work well enough usually).
- Please do not drive during the appointment.
Please call us at (504) 529-5558 if you are having any problems checking in. We look forward to seeing you!
Step 1:
When you click on the link you will be directed to a screen that looks like the below. You will need to enter your name here so the provider can identify you on her virtual waiting room. Click on “check in” button after entering your name.
Step 2:
You will then see a screen like this with your name as you entered it. Here you will need to click on the green bar that says “enable camera” in order to participate in the telemedicine visit.
Step 3:
You will now be in the virtual waiting room and your name will appear on your provider’s screen. Your screen will look similar to this while you are waiting: When the provider selects your name, the visit will start within a few seconds usually and you will see the provider on your screen.
Please Note: You Must Have an Appointment to See Your Provider via Telemedicine
If you do not have an appointment, call (504) 529 -5558 to schedule yours. You must have a scheduled appointment in order for our telemedicine system to connect you with your provider.LET US SEE YOU TODAY!
Introducing our new scheduling process to see your healthcare provider when YOU need them.
Our Phones are open at 7 a.m. Call us early to help secure the most convenient time for you!
504-529-5558
It is important to see you when you need us either for an urgent problem or for routine primary care. We know that work, transportation, child care and lots of other issues make it hard to keep appointments. Call us at 504-529-5558 or submit an appointment request form on the day that is right for you. Our phones open at 7 a.m. and we will continuously monitor the website requests as well. Contact us as early as you can. If you have to book an appointment other than the same day because of Medicaid and Medicare transportation, let us know when you contact us.
COVID-19 Updates
St. Thomas Community Health Center is dedicated, as always, to the well-being of our patients, staff, and New Orleans community. We are taking precautions and following best practices and procedures to help keep everyone safe from coronavirus (COVID-19).
