The Institute of Medicine (IOM) has identified St. Thomas Community Health Center as a leader in the transformation of health care scheduling and access. Since 2014, St. Thomas CHC has been able to efficiently operate at a 35% increase in appointment capacity and a 25% increase in clinic visits while at the same time reducing patient wait times and increasing overall patient, family, and care team satisfaction. Thanks to the hard work of our team, our smooth scheduling efforts have proven invaluable to our ability to function as a high-quality medical home within the community. You can read the full report here.
